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It costs 3-5 times more to acquire a customer than it does to keep one. Are you investing your marketing money well?

Customer Retention Checkup: Get Your Quote Now

Step 1: Tell Us About Your Challenges

Check all that apply

Customer Acquisition & Retention

Identifying Hit & Run Customers

Managing Attrition

Improving Customer Loyalty

Customer Reactivation


Data & Cost Management

Increasing Marketing ROI

Improving Customer Segmentation

Eliminating Obsolete Customers

Targeting Customers When They are Most Likely to Buy

 

Step 2: Tell Us About Your Company

Contact Information:

Company:

Address:

Address:

City: , State: Zipcode:

Telephone:    Fax:

Website:

Contact: First Name Last Name

                Title

Email:

Twitter:

LinkedIn:

Facebook:


 

Business Type:

Business to Business

Business to Consumer

Both

 

Step 3: Tell Us About Your Customer File

 

How many customers are in your database?

Less than 50,000

50,001 - 100,000

100,001 - 250,000

250,001 - 500,000

500,000 +

 

Have you completed an internal merge purge in the last 30 days?

Yes

No

Not Sure

 

Have you ever conducted a customer retention audit?

Yes

No

Not Sure

 

Will you provide data segmented by purchase dates, number of orders, and gross sales?

Yes

No

Not Sure

 

Do you know your customer acquisition and retention costs?

Yes

No

Not Sure

 

Step 4: Additional Comments

Tell Us About Your Objectives and Concerns:

If you have questions or comments, please email us at admin@wilsonellisconsulting.com.

 

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