Category — Leadership
Have an Authentic Happy New Year!
The best thing about January 1 is the opportunity to start with a clean slate and make it the best year of your life. This year has a bonus because it is the start of a new decade. Where do you want to be in ten years? Everything is changing so fast it is impossible to predict what will happen in the next decade, but one thing is certain – you don’t want to look back and say [Read more →]
If You are Remodeling Your Business, Start with the Attitude
McDonald’s restaurants in the Asheville, NC area are remodeling. Some buildings have been razed while others are retrofitted. During the updating process, one vital component was overlooked. Management’s attitude toward customers needs some work. A recent experience left me not “lovin’ it.” [Read more →]
Following the Leader Belongs on the Playground, not in the Boardroom
It is tempting to copy the policies and strategies of the leading companies in your industry. After all, they are at the top and seemingly set the standard for everyone else. Conventional wisdom says that failure to follow their lead is the path to corporate suicide.
Really? Let’s take a step back in history. Did Jobs and Wozniak follow IBM when they founded Apple? Which company created the model for Zappos to duplicate? If Apple and Zappos had followed existing examples, we wouldn’t have those two cool companies today. We would have cloned versions of the industry leaders or a couple of more bankruptcies to discuss. [Read more →]
